Shipping and Returns - NZ and Overseas

New Zealand

We can generally ship all our products but some large pieces may not be able to be sent.  Happy to discuss options for oversized or difficult items.

Anything else can be couriered using the main stream courier companies. We aim to ship same day or at least within 24-48 hours Tuesday to Thursday.

International

We do not offer international shipping via the website but will price up freight on a one off basis, please use the contact options to start an international order.

Returns - Please contact us before returning items.  Return shipping is at the customers expense and shipping paid on order will not be refunded. 

Returns may incur a 20%* restocking fee if payment was made by credit card or 15% if by Bank Transaction. 

*This is because Shopify do not refund the merchant fees on Credit Card payments